We refer to these as the "Services." We provide our apps to you on the Google Play Store, the Apple App Store, or through our websites.
We collect two types of information from you:
By registering and creating a Registered Account or using the Services in a way in which you disclose your Personally Identifiable Information, you give your consent for us to receive, view, display, use, disclose, transmit, and maintain such Personally Identifiable Information on your behalf so that we can provide the Services to you.
We collect much of the information listed above directly from you when you submit it through our Services. This includes information such as registration information, contact information, user submissions, and public postings. If you do not want to share your information, you can choose not to create a Registered Account or use the Services.
Strictly Necessary Cookies . These cookies are used to remember information you have entered on forms or fields when using our Services and as you navigate to different pages in a single session when using our Services, such as remembering certain information on a form when you go to another page before the form has been completed. These cookies are used to make sure the Services work efficiently and that you can use them effectively. If you disable such cookies, you may not be able to use certain features of the Services.
Performance Cookies . These cookies may be used to measure the performance of the Services, improve how the Services function, and measure our marketing activity. Information that is collected using these cookies is aggregated and anonymous, and we are not able to identify individual users. We may use these cookies to provide aggregated statistics on how the Services are used, determine the efficacy of our marketing activities, and provide feedback to our partners. We may also use these cookies to measure any errors that occur in the Services, improve the performance of the Services, and test different page designs on the Services. We do not use these cookies to target you with advertising on other websites or other applications, or to remember any preferences you have set beyond the current session.
Functionality Cookies . These cookies allow the Services to remember choices you make (for example, your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to your preferences. They may also be used to provide services through the Services, such as watching a video or accessing third party information or resources.
Location Data . We may collect and use your location information (such as your current latitude and longitude coordinates) that is provided by your mobile device or by you. Such data about your location can be either precise or imprecise. Precise location data includes Global Position System (GPS) data as well as geolocation data identifying nearby cell towers and Wi-Fi hotspots that we collect when you enable or use location-based services or features of the Services. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city, state, or postal code. We may use such location information to more efficiently provide you with our Services and improve the functionality of the Services.
Log Files . We use log files in connection with our Services. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Services, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
Third Party Advertising Services . Over time, we may employ various different advertising or remarketing services that serve you targeted advertisements to make your online experience more focused to your interests. We will not distribute any Personally Identifiable Information collected from the Services or any landing page(s) to advertisers or remarketing services.
Although the Services are accessible over the Internet and therefore available worldwide, the Services and their content are intended for residents of the United States only. If you choose to access the Services from locations outside the United States, such conduct is at your own risk and subject to the laws of the United States of America, which may differ from privacy laws in your state or home country, and you are responsible for compliance with any local laws and regulations. Nothing in the Services should be interpreted as a promotion or solicitation for any product of any nature that is not authorized by the laws and regulations of the country where you are located. Personally Identifiable Information collected through or on the Services may be stored and processed in the United States or any other country in which NIC or its affiliates, subsidiaries, or agents maintain facilities, and by using the Services you consent to any such transfer of information outside of your country. Users from outside the United States should not use or access the Services or disclose any information, including Personally Identifiable Information, through the Services. Individuals outside the United States who disclose any data through the Services, including Personally Identifiable Information, hereby acknowledge and consent to such data being stored in the United States or any other country, and transferred outside your country.
The security of your Personally Identifiable Information is very important to us, and NIC takes reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We follow generally accepted industry standards to safeguard your information; however, no data or electronic transmission is ever fully secure or error-free. Therefore, please take special care in deciding what information you send to us or provide when accessing or using the Services. We have reasonable safeguards in place to protect your information, and we have taken the following security measures:
We use your Personally Identifiable Information to provide you with information, features, and functionalities in the Services, as well as related services you may request within the Services. We will use your email address, without further consent, for administrative purposes and customer service purposes, and to address intellectual property infringement, rights of privacy, or defamation issues.
We will not use your email address or other Personally Identifiable Information to send promotional or marketing messages to you, or to provide you with more tailored information about our products and services, unless you have requested that we contact you about NIC products and services when you create a Registered Account or otherwise. You can always manually opt out of such promotional or marketing messages from NIC by clicking the “unsubscribe” link in any NIC email and/or updating such settings in the Services (as applicable).
We use Non-Personally Identifiable Information that we collect to operate, maintain, enhance, and provide features, functionalities, and information you find on the Services. NIC may also use this information to (a) remember your information, so that you will not have to re-enter it during your visit or the next time you login to the Services; and (b) monitor aggregate Services usage metrics based on the total number of Users.
NIC uses all of the information that we collect to understand and analyze the usage trends and preferences of our users, to improve the way the Services function and look, and to create and market new services, features, and functionality available through the Services over time. We may also de-identify and aggregate all data and information collected from Users through the Services and use such information for our business purposes.
We do not share Personally Identifiable Information except when we have your permission or under special circumstances, such as in the circumstances described below:
We may also disclose “blinded,” de-identified aggregated data and user statistics to prospective partners and other third parties. Such blinded data is data that does not identify any individual person or user.
You may decline to provide any Personally Identifiable Information to us. If you choose not to provide any Personally Identifiable Information, you may not be able to use the Services or certain parts of the Services, and we will not be able to provide you some of the features and functionality found on the Services.
If you wish to access, change, or update your Personally Identifiable Information or account preferences, you may do so by logging into your Registered Account and saving your changes and preferences to your Registered Account. Changes you make will be effective when we receive them but will not change or affect any actions that NIC took in reliance upon your prior preferences, information, or authorization before the change was received.
If you do not want your activity on our websites to be tracked by Google Analytics, you may opt out by using this link: http://tools.google.com/dlpage/gaoptout?hl=en
The Services are not aimed at nor intended for children under the age of thirteen (13). If you are under the age of thirteen (13), please DO NOT USE the Services. NIC does not accept registration from children under the age of thirteen (13) and no one under the age of thirteen (13) may provide any information to or through the Services. If you are above the age of thirteen (13) and under the age of eighteen (18), you must obtain parental consent before using the Services. No personally identifiable information (as defined in the Children’s Online Privacy Protection Act (“COPPA”), 15 U.S.C. § 6501) is purposefully or knowingly collected from children under the age of thirteen (13) by the Services without verifiable parental consent. If you are a parent or guardian of a child under thirteen (13) years of age, and believe that he or she disclosed information to us, please contact us using the contact information noted in the “Contact Us” section below. If we learn that we have collected or received Personally Identifiable Information of persons under thirteen (13) years of age without verification of parental consent, we will exercise commercially reasonable efforts to delete this information.
The California Consumer Privacy Act ("CCPA") grants State of California residents the following rights, to:
We collect information that identifies you, your household or your device or is reasonably capable of being connected with or linked to you, your household, or your device ("Personal Information"). Personal information does not include public information available from government records, de-identified or aggregated information or information that is protected by certain laws such as HIPAA for health related information and the Gramm-Leach Bliley Act (GLBA) for certain financial information.
We collect the following categories of Personal Information:
We collect information from the following categories of sources:
We share information in each of the above categories as follows:
See "How NIC Uses Information" above to learn how we use your information. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We retain your personal information for as long as necessary to fulfill the purpose(s) for which we collected it and to comply with applicable laws. We use reasonable security precautions to protect your information while in storage.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. To request this information you may submit this CCPA Consumer Request Form to us by:
Privacy Requests/Legal Department
25501 West Valley Parkway
Olathe, Kansas 66061.
Be sure to state that you are a California resident and describe your request with sufficient detail that allows us to understand, evaluate and respond to it. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, email us at [email protected] and we will provide you with a form to make a designated agent request.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will try to respond to your request within forty-five (45) days of when we receive it. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail, email or through your Registered Account, at our option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We do not sell your information to third parties for money. We do provide your information to our Government Partners and you may opt-out of that sharing. Please understand, however, that if you do opt-out of sharing your information with Government Partners, you will be unable to use our Services to complete transactions with such Government Partners.
To exercise the right to opt-out, you (or your authorized representative) may deactivate your account by visiting the following Internet Web page link and selecting the “deactivate account” button:
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by reactivating your account.
We will only use personal information provided in an opt-out request to review and comply with the request. We will act upon your opt-out request within 15 days of receipt.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Because the purpose of our Services is to enable you to engage in transactions with our Government Partners, if you opt-out of sharing with Government Partners, you will be unable to use our Services. If you opt-out of such sharing, information in all categories above will no longer be disclosed to our Government Partners and your Registered Account will no longer be functional. We do not offer financial incentives or price differences based on your exercise of your opt-out right.
The following applies only to residents of California:
California Civil Code § 1798.83 permits Users that are residents of California to request and obtain from us once a year, free of charge, a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law for such third parties’ direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please email us at [email protected] or write to us using the contact information noted in the “Contact Us” section below.
The California Online Privacy Protection Act (“CalOPPA”) requires NIC to disclose how it responds to Do Not Track signals set in a User’s web browser. Please note that the Services do not interpret or respond to "Do Not Track" signals. However, you may set your web browsers to not accept new cookies or web beacons, be notified when you receive a new cookie, or disable cookies altogether. Please note that without enabling these features, your experience on the Services may not be as smooth and you will not be able to take full advantage of the Services’ features that involve web browsing. Please see the “Help” section of your web browsers for instructions on managing this security preference.
Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. NIC does not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to opt-out of the sale of your personal information should we change our practices in the future, you must send a request by email at [email protected]. Make sure to state that you are a Nevada resident.
25501 West Valley Parkway
Olathe, Kansas 66061
Email: [email protected]